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Multi-step authentication helps protect your account by making it more difficult for a hacker to sign in, even if they've somehow learned your password. If you enable multi-step verification, you'll see an extra page every time you sign in to My FXOpen. The extra page prompts you to enter a security code to sign in.
In this article:
How to enable multi-factor authentication
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You must have at least one security identity activated on your account. You can check the current status of identities in Settings → Authentication Methods.
Learn more about how to activate security identities:
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In Settings → Authentication Methods, under Login, turn on a security identity and confirm the action with a security code. This identity will be used to confirm login to My FXOpen.
- SMS: Enter the code sent to your phone.
- Google Authenticator: Enter the one-time code generated in the Google Authenticator app.
- Email: Enter the code sent to your email.
- Backup Code: Enter the backup code you previously generated in My FXOpen.
Note: You can enable multiple identities for multi-factor authentication. In this case, you'll need to choose the verification method when logging in to My FXOpen.
Multi-factor authentication via Google Authenticator enabled
How to log in to My FXOpen with multi-factor authentication enabled
If you enabled multi-factor authentication, you need to enter a security code every time you log in to My FXOpen.
- You enabled one security identity
1. Log in to My FXOpen with your email and password or via OAuth (social networks).
2. You'll be prompted to enter a security code depending on your selected identity.
 Multi-factor authentication via Google Authenticator
- SMS code: Enter the code sent to your phone.
- One-Time Code (Google Authenticator): Enter the one-time code generated in the Google Authenticator app.
- Email: Enter the code sent to your email.
- Backup code: Enter the backup code you previously generated in My FXOpen.
3. Click Verify.
- You enabled multiple security identities
How to disable multi-factor authentication
In Settings → Authentication Methods, under Login, turn off all security identities and confirm the action with a security code.
- SMS: Enter the code sent to your phone.
- Google Authenticator: Enter the one-time code generated in the Google Authenticator app.
- Email: Enter the code sent to your email.
- Backup code: Enter the backup code you previously generated in My FXOpen.
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