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Notice about payment via Bitcoin
06 February 2014 10:07 AM

Русский 中文

If you made a deposit in Bitcoin, but the funds were not credited to your FXOpen account, please use the payment notification form.

  1. Select Add Funds → Bitcoin in My FXOpen, and then click the notification form link.

  2. Fill in the form and click Notice.

    Make sure you enter a valid transaction number in the Transaction ID field, and not the Bitcoin address. To see the transaction number, open your Bitcoin wallet and check the payment sent to FXOpen in the transaction history.

How to check the transaction status

Click your eWallet number on the left of My FXOpen.

The transaction status is shown on the History tab.

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