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Changes to domains: my.fxopenchina.com, my.fxopenasia.com, my.fxopentrading.com
19 November 2018 12:19 PM

中文

FXOpen introduces important changes for clients that use the following domains:

my.fxopenchina.com
my.fxopenasia.com
my.fxopentrading.com

For faster connection and better user experience with FXOpen services, please open a new eWallet. 

How to open a new eWallet and log in to My FXOpen

There are two ways to log in to these domains:

my.fxopenchina.com
my.fxopenasia.com
my.fxopentrading.com

1) Register a new account by completing the registration form

  1. Open the eWallet registration page:
    my.fxopenchina.com/Registration
    my.fxopenasia.com/Registration
    my.fxopentrading.com/Registration
  2. Select the registration method:
    • Social profile. Accept the terms of the agreement and click the icon of the social profile.

    • Email and password.
      - Enter your email, mobile phone number (optional), and anti-spam code. Accept the terms of the agreement, and then click Next.
      - Enter your password or use the password generated automatically, and then click Submit.

  3. Important: Save the PIN code for your new FXOpen eWallet. The PIN code will be shown only once.
  4. To log in to My FXOpen, click Login.

2)  Log in via FXOpen authorization

  1. Open the Login page:
    my.fxopenchina.com
    my.fxopenasia.com
    my.fxopentrading.com
  2. On the Login page, under Log in with, click .
  3. Log in to old-my.fxopenchina.com.
  4. Check your email address, and then click Next.
  5. Enter your first and last name if required, and then click Next.
  6. Important: Save the PIN code for your new FXOpen eWallet. The PIN code will be shown only once.
  7. To log in to My FXOpen, click Login.

Verification of your new FXOpen eWallet

The verification status will be automatically synchronized with the old eWallet.

If your old account was not verified, verify your new account in your personal area. 

How to transfer funds to your new FXOpen eWallet

To transfer funds from the old eWallet to the new one:

  1. Log in to old-my.fxopenchina.com.
  2. In the menu, select Transfer → External Transfer (ASIA).

  3. In the From list, select eWallet.
  4. Enter the amount you want to transfer and select the currency.
  5. In the To field, enter your new eWallet number.
  6. You can add a comment to the payment if needed.
  7. Confirm the transfer in 2 steps:
  8. Click Confirm.

    Our Finance Department will process your request within 48 hours. Transfer requests placed on weekends will be processed on Monday.

How to access your old FXOpen account

You can access your old FXOpen account here:

  • At old-my.fxopenchina.com
  • In other My FXOpen areas, EXCEPT for the following:
    my.fxopenchina.com
    my.fxopenasia.com
    my.fxopentrading.com
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