||There are restrictions on the use of Neteller in the following countries: Cyprus, Bulgaria, Malaysia, USA, Spain, Mauritius, Hong Kong and Brazil.
In this topic:
How to make a withdrawal request
To withdraw funds via Neteller:
Select Withdraw funds → Neteller in My FXOpen.
||Current transaction fees are available on the Fees page.
Fill in the form:
- Amount: Enter the amount you want to withdraw and select the currency pocket.
- Currency: Select the currency in which you want to withdraw.
- Account ID or Email: Enter your account ID or email registered with Neteller.
Confirm the withdrawal in 2 steps:
Our Finance Department will process your withdrawal request within 24 hours. Withdrawal requests placed on weekends will be processed on Monday.
How to cancel a pending withdrawal request
If your withdrawal request has not yet been processed, you can cancel it.
Click your eWallet number on the left of My FXOpen, find the transaction in the transaction history, and then click Cancel.
How to check the transaction status
Click your eWallet number on the left of My FXOpen.
The transaction status is shown on the History tab.