If you do not access your trading account by 'logging on' via the trading platform using your account number and password and/or there are no deposits to/withdrawals from the trading account for any period of 90 days, then after those 90 days the account is deemed 'Inactive' and is placed to archive.
Inactive account can be re-activated upon request, under condition of the full repayment of the debt (if any) to the Company. Re-activation Fee is $50. Also, a maintenance fee of $10 is charged for each month of keeping your account operation history in archive.
The funds on the inactive account can be returned only via the account reactivation procedure and payment of debts (reactivation fee + maintenance fee). Otherwise, the account balance will be annulled.
If you've got any questions about trading accounts' inactivity or the reactivation procedure, please contact our Finance department at [email protected].
Note that you may open new trading accounts regardless of inactive accounts.