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Knowledge base: Prepaid Methods
Withdrawals via paysafecard
Posted by Olga Palikarpava on 02 May 2016 05:52 PM

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Withdrawals via paysafecard are available in Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

 

In this topic:

 

How to create a withdrawal request

To withdraw funds via paysafecard:

  1. Select Withdraw Funds → PaySafeCard in My FXOpen.


    Current transaction fees are available on the Fees page.
  2. Fill in the form:

    • Amount: Enter the amount you want to withdraw and select the currency pocket.
    • Currency: Select the currency in which you want to withdraw.
    • Country: Select the country.
    • paysafecard account: Enter your email registered with paysafecard.
  3. Confirm the withdrawal in 2 steps:

  4. Click Withdraw.

    Our Finance Department will process your withdrawal request within 24 hours. Withdrawal requests placed on weekends will be processed on Monday.

    If you need further assistance, please contact us at [email protected].

 

How to cancel a pending request

If your withdrawal request has not yet been processed, you can cancel it.

Click your eWallet number on the left of My FXOpen, find the transaction in the transaction history, and then click Cancel.

 

How to check the transaction status

Click your eWallet number on the left of My FXOpen.

The transaction status is shown on the History tab.

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